What is PEOPLE MATCH
Welcome to PEOPLE MATCH, your evidence-based business tool to help assess the health of your organisation.
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PEOPLE MATCH identifies, in a simple and user-friendly way, exactly what your people and organisation want and needs, and matches it with solutions that drive productivity, culture and engagement.
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PEOPLE MATCH maps, measures, and evaluates alignment between an organisation and its people, across 11 key productivity factors. Once the tool has identified areas of misalignment, the organisation can access solutions to move its business into alignment and improve the way things work. This can enable organisations to align culture and strategy with their people, improve productivity, and ensure a robust business operating model that focuses on the right HR investment.
Step 1: PREP
Before jumping into ideas and solutions, we will sit down with the right people to truly understand what the organisations' strategic objectives are, what's worked and what hasn't worked, and where the business wants to focus on seeing the most change. We will get our hands on as much data as possible, and use our PEOPLEMATCH Discovery Tool to showcase where any mis-alignment might exist.
Outcomes: 3 clear focus areas to improve productivity and culture.
Step 3: MATCH
This is where the fun begins! Now knowing the key factors which need attention to improve productivity and culture, we can match simple and effective solutions to directly target the things your people have said need improvement, or are needed to drive strategic objectives.
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Outcomes: Solutions (either self-service or assisted) to drive an improvement in productivity and culture.
Step 2: PEOPLE
This is where we connect with your people to gage the alignment of expectations and experiences, using our PEOPLE MATCH diagnostic. This comprehensive, smart survey identifies what an individual thinks works, or doesn’t work in a business, and empowers them to be a part of positive change.
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Outcomes: PEOPLEMATCH diagnosis on what specific factors within a business need focus to align productivity and culture.
Step 4: CHECK
In many ways, this is the most important step. We will provide as agreed productivity and culture checks along the way to ensure the solutions are driving the right changes. This will be done throughout implementation and post, showcasing a return on investment.
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Outcomes: Data which shows the impact solutions are having on focus areas, and recommended changes (if any).
11 Key Productivity Factors
And their culture driving sub-factors
Processes
How well the processes (high level steps), procedures (how things are done) and policies (why things are done) work in this organisation, to achieve productivity and set the right culture in the way we work.
Expertise
How suitable the organisations expertise is to ensure people can get the job done.
Objectives
The drivers, goal posts and measures an organisation has to achieve it's purpose.
Performance
How well the organisation is doing against its objectives, including how good and poor performance is managed, and how well teams collaborate.
Leadership
How effective, capable and aligned the Leaders in the business are.
Engagement
Can people say honestly how they feel, are they motivated to stay, and do they feel they can strive in the business.
Market
Does the organisation have the right offering (products, services), is the right growth occurring, and how does the business fare compared with its competition.
Attract
How attractive the business to other people, such as talent, customers or partnerships, and can they keep them.
Technology
Is the technology in the business clear, does it enable people to do their job, and does it integrate well into other systems.
Customer
Does the business do right by its customers through giving them a great experience, focusing on their satisfaction and growth.
Heart
Does the business stand by its values, drive the right behaviours to enable its culture, and does it care about its community.
FREQUENTLY ASKED QUESTIONS
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Why use PEOPLE MATCH
Businesses can experience challenges with productivity and culture. As a result, they look to best practice HR to implement solutions. However, often these solutions or changes are not always implemented effectively, do not see a sustainable improvement, and are costly.
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We believe the source of the problem requires deeper insight. For this to happen, people need to feel comfortable and confident to speak up honestly about how the business is truly operating, and get specific. Unlike engagement surveys which asks generic questions that do not allow tailored or specific responses from the participants, PEOPLE MATCH drills down on the productivity indicators which are misaligned. The questions are tailored to each participant so they can provide specific feedback in a safe and protected way. Additionally, unlike traditional engagement surveys which only provide data and insights as to what questions are 'low', PEOPLE MATCH identifies specific problems as well as solutions to those problems. The solutions can be implemented by the business internally and if relevant, through consulting services provided by Playmakers Global and Associates and other experts.
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What factors does PEOPLE MATCH measure?
Because PEOPLE MATCH is focused on making things as simple as possible, we've aligned each factor with the letters of PEOPLE MATCH - so it's easy to remember!
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Processes: How well the processes (high level steps), procedures (how things are done) and policies (why things are done) work in this organisation, to achieve productivity and set the right culture in the way we work.
Expertise: How suitable the organisations expertise is to ensure people can get the job done.
Objectives: The drivers, goal posts and measures an organisation has to achieve it's purpose.
Performance: How well the organisation is doing against its objectives, including how good and poor performance is managed, and how well teams collaborate.
Leadership: How effective, capable and aligned the Leaders in the business are.
Engagement: Can people say honestly how they feel, are they motivated to stay, and do they feel they can strive in the business.
Market: Does the organisation have the right offering (products, services), is the right growth occurring, and how does the business fare compared with its competition.
Attract: How attractive the business to other people, such as talent, customers or partnerships, and can they keep them.
Technology: Is the technology in the business clear, does it enable people to do their job, and does it integrate well into other systems.
Customer: Does the business do right by its customers through giving them a great experience, focusing on their satisfaction and growth.
Heart: Last but not least, does the business stand by its values, drive the right behaviours to enable its culture, and does it care about its community.
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What if you're already measuring some of these things?
We know the survey's you're talking about...ours is MUCH better. And it's so much more than just a 'survey'.
You will get specific results, plus solutions, plus a team who care about the improvement of your business.
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Do you have baggage? We love that! PEOPLE MATCH maximises the data you already have in your organisation (obtained through engagement surveys, feedback, reports) and utilises this to help hone in on where the real problems might be. Organisations invest significant time and resources into trying to 'fix' problems within their business. Most often, the problem has not been identified well enough or has simply been identified with anecdotal feedback and basic data. The latest HR trends, in isolation, may not align to the organisation's purpose, values, or provide a return in investment. Seeing HR expertise being under-utilised (focusing on the wrong things) or engagement survey data and solutions being 'shots in the dark', we designed a HR tool which can help diagnose where the problems in business operations actually are - all with the aim of improving productivity, efficiencies and overall culture.